Frequently Asked Questions
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
“Yes, you can book instantly using our Insta Book feature, allowing you to contact the owner directly for a seamless and efficient booking process.”
“Your payment will be secure and efficient, as we utilize Stripe for all transactions. Please note that you will need to have an account to complete your payment.”
“To edit or remove a payment method, navigate to your Dashboard and select your profile. From there, go to Settings, where you will find the payment methods available.”
“Typically, the booking process may take up to 24 hours. Once the owner confirms your reservation, we will process the booking within a day.”
“To cancel a booking, please navigate to your ‘Reservations’ and locate your reservation. You will then need to contact the owner to request the cancellation. The cancellation process may vary depending on the owner’s policy.
Once the owner agrees to the cancellation, you will receive either your deposit or a full refund.”
“You can reach out to our support team for assistance at supportteam@saltydogbeachescape.com or by calling our direct phone numbers.”
“Currently, we do not offer pick-up or drop-off services.”
You can browse listings, select your desired property, and use the “Book Now” feature to make a reservation.
Once you’ve selected a property, you can use the “Contact Owner” option to send a direct message or request more information.
Cancellation policies vary by property. Please check the individual listing or contact the owner for specific details on refunds and cancellation terms.
Yes, we use secure payment processors like Stripe to ensure your information is protected.
Pet policies depend on each property. Please refer to the listing details or contact the owner to confirm if pets are allowed.
Modifications may be possible depending on availability and the owner’s policy. Contact support or the property owner to discuss changes to your booking.
Each property has its own check-in and check-out procedures. Details will be provided upon booking, or you can contact the owner for more information.